Contact Us

We’re here to help! Before reaching out, check out these common questions—your answer might be just a scroll away. 😊

📦 When will I receive my tracking number?
Tracking numbers are typically sent within 1 to 2 business days after your order is processed.

🚚 Why isn’t my tracking number working?
No worries! It can take up to 5 days for tracking information to update. Please check back soon!

⏳ How long does delivery take?
Our standard delivery time is between 7 to 30 days, depending on your location.

🔄 What is your exchange/return policy?
Your satisfaction is our priority! If you’re not happy with your purchase, we offer a hassle-free refund—just let us know, and we’ll make it right.

Still need assistance? We’d love to hear from you! Reach out to our team at support@premierehavenco.com and we’ll get back to you as soon as possible.